Key Responsibilities

• Lead the Cloud and Platforms team by allocating resources, assigning responsibilities and driving delivery across cost, quality and timelines.Item 2 of 10, Coach and mentor technical team members to uplift skills, broaden knowledge and build high‑quality engineering standards.
• Coach and mentor technical team members to uplift skills, broaden knowledge and build high‑quality engineering standards.Item 3 of 10, Engineer and operate resilient, secure and highly available cloud and on‑premises platform services using appropriate processes and tools, including CI/CD and IaC where applicable.
• Engineer and operate resilient, secure and highly available cloud and on‑premises platform services using appropriate processes and tools, including CI/CD and IaC where applicable.Item 4 of 10, Establish and implement continuous improvement initiatives aligned with High Performing Team principles.
• Establish and implement continuous improvement initiatives aligned with High Performing Team principles.Item 5 of 10, Champion technology standards and patterns across the Information Technology Department and ensure team compliance.
• Champion technology standards and patterns across the Information Technology Department and ensure team compliance.Item 6 of 10, Define, govern and improve cloud governance standards, toolsets and best practices for unified management of cloud platforms across multi‑cloud environments.
• Define, govern and improve cloud governance standards, toolsets and best practices for unified management of cloud platforms across multi‑cloud environments.Item 7 of 10, Oversee adherence to corporate quality, security and control requirements, including leading incident and problem escalations.
• Oversee adherence to corporate quality, security and control requirements, including leading incident and problem escalations.Item 8 of 10, Partner with stakeholders to ensure Hybrid IT infrastructure aligns with technology and business roadmaps and elicit detailed infrastructure requirements.
• Partner with stakeholders to ensure Hybrid IT infrastructure aligns with technology and business roadmaps and elicit detailed infrastructure requirements.Item 9 of 10, Analyse and reconcile complex information from multiple sources, guide design trade‑off decisions and secure sign‑off from business and Information Management stakeholders.
• Analyse and reconcile complex information from multiple sources, guide design trade‑off decisions and secure sign‑off from business and Information Management stakeholders.Item 10 of 10, Provide expert technical advice on infrastructure usage, application integration and technology developments, and contribute to ITIL‑aligned process improvements.
• Provide expert technical advice on infrastructure usage, application integration and technology developments, and contribute to ITIL‑aligned process improvements.

Requirements

• Technical degree holder with at least 10 years of IT experience, including a minimum of 5 years in IT infrastructure and at least 3 years in a team management role.Item 2 of 10, Demonstrated ability to allocate work, supervise delivery and lead technical teams through effective coaching and mentoring.
• Demonstrated ability to allocate work, supervise delivery and lead technical teams through effective coaching and mentoring.Item 3 of 10, Proven technical management experience across Hybrid IT environments, including public cloud infrastructure, automation using CI/CD and IaC, and associated security controls.
• Proven technical management experience across Hybrid IT environments, including public cloud infrastructure, automation using CI/CD and IaC, and associated security controls.Item 4 of 10, Strong experience in enterprise cloud governance and management, including multi‑region and multi‑cloud environments and automated toolsets for resource and environment management.
• Strong experience in enterprise cloud governance and management, including multi‑region and multi‑cloud environments and automated toolsets for resource and environment management.Item 5 of 10, Demonstrated experience in FinOps, including budgeting, forecasting, optimisation and chargeback/showback across hybrid and multi‑cloud environments.
• Demonstrated experience in FinOps, including budgeting, forecasting, optimisation and chargeback/showback across hybrid and multi‑cloud environments.Item 6 of 10, Hands‑on experience with CI/CD and IaC toolsets such as GitHub Enterprise, Terraform, CDK and Azure Automation.
• Hands‑on experience with CI/CD and IaC toolsets such as GitHub Enterprise, Terraform, CDK and Azure Automation.Item 7 of 10, Expertise in cloud platforms such as AWS, Azure, Alibaba Cloud or Google Cloud Platform, covering cloud networking, IAM/security controls, workload deployment and management, and cloud‑native storage and backup or recovery.
• Expertise in cloud platforms such as AWS, Azure, Alibaba Cloud or Google Cloud Platform, covering cloud networking, IAM/security controls, workload deployment and management, and cloud‑native storage and backup or recovery.Item 8 of 10, Demonstrated experience in cloud audit, risk assessment and compliance, including internal audit readiness, managing external auditors, evidence collection and remediation tracking.
• Demonstrated experience in cloud audit, risk assessment and compliance, including internal audit readiness, managing external auditors, evidence collection and remediation tracking.Item 9 of 10, Strong analytical and problem‑solving skills with the ability to make independent decisions, conduct root cause analysis, understand user behaviour and balance strategic and tactical needs; knowledge of AI Platforms & Observability is an advantage.
• Strong analytical and problem‑solving skills with the ability to make independent decisions, conduct root cause analysis, understand user behaviour and balance strategic and tactical needs; knowledge of AI Platforms & Observability is an advantage.Item 10 of 10, Knowledge of networking, storage, backup, server operating systems, middleware components and ITIL frameworks, with the ability to build cloud cost models and manage delivery teams for cloud infrastructure and application deployments.
• Knowledge of networking, storage, backup, server operating systems, middleware components and ITIL frameworks, with the ability to build cloud cost models and manage delivery teams for cloud infrastructure and application deployments.